Consumer Complaint Detail

AUDI / 100 / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021319 Incident Date: May, 22 2005
Consumer's City: WINDSOR Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: 100 Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUFJ54AXNN Date added to File: May, 23 2021
Date Complaint Received: May, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 23 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I?ve a 92 audi 100 cs quatro, vin [xxx]. it appears that nhtsa recall id 97172000 would cover this car, as the vin number is in the range of applicable vehicles. as i write this, the dealer is replacing this part, the airbag controller, because the diagnostics has indicated that it has failed. this appears to fit with this recall. however, when i talk to the dealer (checkered flag, virginia beach, va) and the audi service line they say that this recall does not apply to this vehicle. but they cannot tell me why. they plug it into the computer and it says it doesn't apply. nobody can tell me if the recall was applied. and the range on the recall document says: [xxx] - [xxx] which certainly seems to fit by vin number (see above) my compliant ? either the recall is not being honored or the recall has already been applied and nobody in the audi can confirm that it has been applied. i've only had this vehicle for a year. so i can't confirm that it wasn't applied. however, your system, should keep track if a particular car has had the recall applied. the consequences are that i've got to pay $1300 for the part and $300 for installation. i would like audi to (a) show me the recall was applied or (b) refund me $1600 (or so) for the part and labor that you charged me. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)