Consumer Complaint Detail

LEXUS / RX330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021407 Incident Date: Jan, 16 2005
Consumer's City: FORK Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX330 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T2HA31U74C Date added to File: May, 23 2021
Date Complaint Received: May, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On january 17, 2005 i was involved in an automobile accident in my 2004 lexus rx330. this accident occurred less than 1 mile from my home, on my own street, 1-2 minutes after leaving my home. it had snowed the night before and the roadway was still snow/ice covered, it was a frigid morning. i was traveling approximately 15 miles per hour and the vehicle brakes failed to engage. i attempted to push the brake petal to the floor without result. the anti-lock brakes did not function. the damage to this vehicle exceeded $8000. days after the damage to the vehicle was fixed my husband took the vehicle to the lexus of towson dealership to have the braking mechanism looked at. during the drive to the dealership (in similar, snow covered/frigid conditions) my husband was able to reproduce this problem, again just after leaving our home. the dealership (a 40 minute drive from our home) was unable to reproduce this problem and told us to call back if the problem occurred again. today, may 24, 2005, we were informed during a routine oil change that there may be a problem wth the brakes and that a campaign was underway to investigate. i wanted to formally add my vehicle to this list of compaints.