Consumer Complaint Detail

DODGE / INTREPID / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021473 Incident Date: May, 14 2005
Consumer's City: FAYETTEVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: INTREPID Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD46R62H Date added to File: May, 23 2021
Date Complaint Received: May, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 22 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving to church on may 15, 2005 while i was approaching a stoplight the water temp. gauge began to move to the dangerously high temp. side and then the engine began making a ticking sound and white smoke came from the engine, then the engine shuts down completely. the thermostat & water pump failed which led to the oil getting hot inside the engine, which led to oil sludging because of narrow oil ports within the engine, which cause the timing chain to fail and the cylinder heads to become damaged. i called chrysler about this engine defect and they placed the blame on me instead of fixing the defect. i will now have to replace the engine for $4,000 or let it be repossessed. i have a 2002 dodge intrepid se with 2.7l engine.