Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021479 Incident Date: May, 23 2005
Consumer's City: HIGDON Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 05 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear differential has been making a grinding noise since day of purchase. pinion seal has had to be replaced by dealer. the noise and loss of power has become unbearable. dealer refused to fix under warranty because of unprofessional assesment of axle. professional repair shop said i was lucky to have made it as long as i did without it locking up and causing me to crash.still has over 6000 miles left on factory warranty. what good does that do when i live 50 miles from dealer and have to drive home because of an unconcerned, unproffessional and absolutely wrong assessment of my axle ???? failure was due to premature axle bearing wear. assessed by a real professional.