Consumer Complaint Detail

DODGE / DAKOTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021528 Incident Date: May, 24 2005
Consumer's City: MANAHAWKIN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DAKOTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:axle hubs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HL38N32S Date added to File: May, 23 2021
Date Complaint Received: May, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: daimlerchrysler motor corporation p.o. box 21-8004 auburn hills, mi 48321-8004 attention: quality assurance my dodge presently has 49,200 miles. it has been serviced at recommended and required intervals at manahawkin dodge approximately every 3,000 miles. early into my ownership i had intermittent trouble with the air conditioner and they tried to assess the problem. they did a recharge of the system and corrected the problem. i was told at 28998 miles that the "pulsing" when my brakes were applied was due to "hot spots" on my front rotors. when i inquired as to how this could happen to a relatively new truck that is used as a personal transportation vehicle i was told they really "did not know but have had to replace others." it is noted that i never had to replace rotors on my previous nissans. that ended up costing me $393. i began hearing a noise in the transmission and intermittent delayed shifting into gear resulting in the transmission being serviced which included changing filters, lubricant, etc. i was also told that my upper ball joint was worn and replaced one side only. this i subsequently learned has been a problem for some dodge vehicles and i have since received a letter from daimlerchrysler regarding an extended warranty on the part. today i was told that i had play in the right front ball bearing and the hub needed a total replacement. along with that a strut had to be replaced and an alignment once it was completed. when i asked how axle bearing could go bad with this low a mileage i was told that the hub is sealed and no way to lubricate and that it should not have gone bad. in addition, i have a noisy left leaf spring that needs a part. the cost for the front hub is over $600. i rarely get over 16 miles per gallon even i the best driving conditions. sincerely, charles w. stauffer cc: nhtsa nj division consumer affairs file