Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021575 Incident Date: May, 23 2005
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:antilock:abs warning light
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA63B7WE Date added to File: May, 23 2021
Date Complaint Received: May, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 1998 volkswagen passat gls 4 cylinder sedan (80k miles) had intermittent warning lights go on for the abs system and the brakes. the manual states that when the warning lights go on the abs system is disabled and that the car should be serviced immediately. there was no regular pattern to the lights coming on, but once it started it happened virtually every trip at different times. i drove for about a week with the light on with no apparent loss of braking ability. i did experience a failure of the abs system while the light was on (on a hill on a rainy day) and so determined it should be repaired. we took the car in to the local dealership and they could not diagnose the problem until the warning lights were on. we came back with the warning lights on and they told us we needed to replace the abs control module at a cost of $2600. we went ahead and did the repair. we did not keep the previous part. we are distressed that a single part from a safety system is so expensive and that the problem is widespread in audis and vws. visit any online car forum and it is filled with stories of this repair. because this is a safety issue i feel volkswagen be alerted to this issue and a formal complaint should be registered about this safety system malfunction.