Consumer Complaint Detail

SUBARU / FORESTER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021596 Incident Date: May, 24 2005
Consumer's City: ITHACA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: FORESTER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1SF6357XH Date added to File: May, 23 2021
Date Complaint Received: May, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 13 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Loud clunking noise coming from engine. my mechanic diagnosed as a cracked cylinder or piston. took the car to local subaru dealership to repiar - hoping that subaru would cover part of the cost (no longer under warrantee.) have been told by dealership after a rep. from subaru looked at the car - that the engine will need to be replaced. when i asked what happened. i was told that the pistons in this car do not have a skirting. therfore when they go up and down in the cylinder they have more room than normal and can move around more. (sounds like an engineering flaw to me.) subaru says that they are willing to cover 40% of the cost to repair. i feel that i bought a car that wasn't designed very well - and i should not have to pay for their mistakes. i have called subaru's costumer service hotline and am waiting for them to reply. they also told me that because i was the 2nd owner of the car - i was probably not going to get any more help. really makes you want to buy a used subaru!