Consumer Complaint Detail
FORD / EXPLORER SPORT / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005021607 | Incident Date: May, 24 2005 |
| Consumer's City: COARSEGOLD | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:anti-theft:control module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMYU60E91U | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 25 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: First incident occurred on 09/11/2003. the vehicle would start and drive fine and then after a number of stops, would fail to restart. i took the vehicle into lithia ford in fresno. the vehilce was in their service department for 7 days before they could determine that it was a failure with the "pats" system. a ford factory anti-theft system that does not allow the vehicle to start. per the ford service flash test, "code# u1262-inter mitten loss of scp communication. this repair cost me 3 x $90.00 for their diagnosis = $270.00 + $86.58 (part) = $357.00. the whole week of july 12, 2004, the vehilce would not start with the same problem as 09/2003. i phoned the dealer again and they asked me to bring the vehicle in. lithia ford of fresno had the vehicle til august 11, 2004. after charging me the $90.00 diagnosis check, they claim "no problem found". the vehicle has had in this past months 2-4 incidents of the inter-mitten start. ** this is my third complaint to the dealer of the same "non-start" problem. this morning i was at lithia ford, when the vehicle would not start in their service bay. i was given another $95.00 diagnosis estimate, and they state they need a couple of days inspect car. i had to rent a car at $30.00+/per day. please investigate this factory "anti theft" system. i need a vehicle that will start. |