Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021644 Incident Date: May, 24 2005
Consumer's City: PRESCOTT Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733135 Date added to File: May, 23 2021
Date Complaint Received: May, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We had a vibration in the front end of the car when we stopped. we took it to the local kia dealer. we were told that the rotors were warped. we bought the car new, it only had 33,000 miles on it. was told that the rotors warranty was 5yr/50000 miles, but only on defects. since most rotors wear out at 65k or 70k miles i said it was a defect. dealer refused repair under warranty. called kia national office, was told they can't make dealer do repairs, its up to the dealer to decide if warranty or not! kia does not back up the warranty's and will not support consumers.