Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005021696 Incident Date: Apr, 29 2005
Consumer's City: CLOQUET Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44392R Date added to File: May, 23 2021
Date Complaint Received: May, 25 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: premature failure of the transmission at 60,458 miles. the transmission failed while moving in reverse in a parking lot. there were no signs of any problems with the vehicle before this happened. the vehicle was in garage and kept in great shape. service records were kept up to date. consumer has been in contact with the dealer and the manufacturer, and no one will call the consumer back. consumer talked to a service representative from chrysler. consumer was told he could not talk to the manager at chrysler manufacturing company at headquaters. and the service manager will not call back either. *ak