| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005021753 | Incident Date: Apr, 14 2005 |
| Consumer's City: FAIR OAKS | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Seat belts |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 25 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have precisely the same complaint as you have been investigating and that toyota has already (apparently) successfully escaped criticism for in pe05008. in april 2005, i alerted my dealer to the fact that the lap belt harness clip in the rh 2nd-row seat of my 2005 7-passenger sienna always caught or jammed the belt at the separation point of the holder whenever a passenger was seated there. when an adult noticed it and tried to retract the belt manually, it would sometimes retract but on other occasions pull the clip apart. i explained that i am most concerned when either a young person rides there without being aware of the problem or its significance or when even an adult rides there and has not become aware (in the event of an accident at precisely that point). the service manager indicated he had never heard of that problem nor had a similar complaint (something i now find very hard to believe). a promise was made the the toyota field rep would call in a few days. rather, in a few weeks, only after i complained to toyota, i heard from amy schwartz who indicated she recorded my complaint but that toyota would not be taking any further action with regard to the complaint. not once did she indicate there had been a case opened already. please pursue this and get toyota's attention before there is a serious injury or fatality. it is very obvious to me that a simple fix, as i have applied to my own clip, would suffice from strictly a safety standpoint, but it would seem that toyota s\hould come up with a more elagant and permanent solution. i simply glued the clip closed and put a 2-inch wide and 5 inch long strip of smooth packaging tape over the fron of the clip (covering the division or split point), thereby removing any point where the belt could catch. |
