| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005022063 | Incident Date: May, 27 2005 |
| Consumer's City: CENTRAL SQUARE | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CONTOUR | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP6637XK | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 30 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 29 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and i own a 1999 ford countour. in august 2004, i had a broken left-front coil spring replaced by a private mechanic with a used part from the identical make/model vehicle. in may 2005, the vehicle was rejected during a nys vehicle inspection for a broken left-front coil spring. after checking on internet and finding a pattern of similar coil spring breakage in recent ford vehicles - including a warranty extension for the 1998 contour - i called ford customer service to request an adjustment, but was informed that the 1999 contour was not covered by any extended warranty relating to this very common defect and that no adjustment would be made. why has ford continued to utilize this defect-prone coil spring design on numerous models, and why is there no extented warranty in place for the 1999 contour as there is for the 1998 model? |
