Consumer Complaint Detail

SCION / XA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005022422 Incident Date: Apr, 17 2005
Consumer's City: DECATUR Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: XA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U740 Date added to File: May, 23 2021
Date Complaint Received: May, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My car is a 2004 prius purchased august 2004. on april 18, i had been driving for about 15 minutes, then stopped at a stop sign. upon resuming driving, a warning light (triangle/exclamation mark) and the hybrid system warning light (exclamation mark over a car) came on. there was no warning sound. initially, the car still ran, so i continued at low speed (<30mph) and had my passenger look up what to do. as i continued, i realized the power was lessening, so after about a mile, i pulled off the road and parked. at that point, i could not get the car to turn off, or to do much of anything. the manual said not to drive the car if the hybrid system warning light comes on, so i called for a tow. when the tow driver got there, we realized we would have to turn off the car to get it onto the flatbed tow truck, so the driver kept pushing buttons until the car finally turned off. then, when we turned it on again to put it in neutral, it seemed to behave normally. nonetheless, i had it towed to the dealership (world toyota, atlanta, ga) where they kept the car for 2 days, but could not find anything wrong, and did no repair. subsequently, i found a "tod" service bulletin (http://www.alldata.com/tsb/toyota/1100764800000_1103011200000_eg047r-04/1.html ) and brought that to their attention, but they did not seem to think that it fit my circumstance, and again did no repair.