Consumer Complaint Detail

DUNLOP / DUNLOP / 1974

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005022463 Incident Date: May, 04 2005
Consumer's City: ALEXANDRIA Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: DUNLOP TIRE CORPORATION
Model Name: DUNLOP Model Year: 1974
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: With our 2004 toyota sienna minivan, we have had several problems with the run-flat tires installed on the vehicle as original equipment. these dunlop run-flat tires are standard on the all-wheel-drive versions of the 2004 and 2005 sienna. the tires have been prone to puncture (two semi-delfations in the past 6 months) and the tires do not wear properly. as a result, we are forced to replace them at $300 a piece with only 12,000 miles on them and after they were properly rotated and maintained during their short life. a quick search on the internet confirms that these problems are rampant on the 2004 and 2005 siennas with these run-flat tires. the toyota dealer has admitted that this is a big problem with these cars and has offered to pay for only 2 of the 4 new tires. to exacerbate the problem, siennas with run-flat tires are not equipped with any spare tire because the run-flats are supposed to allow you to drive the car until you can have the flat fixed. two problems emerge from this -- (1) if your run-flat tire fails completely (there are reports of this on the internet), you are stuck with no spare; and (2) if you can still drive on the flat tire, there are few if any repair shops outside of major metropolitan areas that can fix these run-flats.