Consumer Complaint Detail

FORD / FIVE HUNDRED / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005022575 Incident Date: Apr, 18 2005
Consumer's City: LONGMONT Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FIVE HUNDRED Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP231X5G Date added to File: May, 23 2021
Date Complaint Received: Jun, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 27 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems with suspension on 2005 ford 500's. numerous technical service bulletins address rear brake and suspension problems. lemon law criteria meet in colorado, submitted certified mail and it took ford over a week to accept letter, only after i visited attorney general. car could not be driven at speed limit on i-80 creating a dangerous situation. as of today the car is at the ford dealer again. ford regional rep says they won't take it back. tuesday 4/19/2005 miles in to dealer 2091 miles problems going to lincoln, nebraska, could not hold speed limit on i-80 because of handling problems and suspension reporting vibrations and noises to driver. no trouble found balanced 1 tire with oz of weight. friday 5/06/2005 miles in to dealer 2523 miles same story as above. replaced rear brake pads, machined rotors installed ford part # 5f9z-2200-b kit brake sho ford part # 5g1z-18125fa rear struts times 2 lubricated e-brake cable per ford tsb service manager took for test ride and problems persist with service manager driving. monday 5/16/2005 miles in to dealer 2556 same story as above failed test ride by service manager on 5/06/2005 service ticket ford part # 5f9z-5500-ar arm assembly right rear ford part # 5g1z-5a772-b bar stabilizer rear (2 times) this time i have been without use of the vehicle or loaner since friday may 6 2005. 11 days.