Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005022712 Incident Date: May, 19 2005
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP54LXXB Date added to File: May, 23 2021
Date Complaint Received: Jun, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 26 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The serpentine belt has fallen off the car 3 different times. the first time it broke, i was out of town. the other 2 times it fell off in town. all 3 times i had just driven through an unavoidable deep puddle during a heavy thunderstrom. the car immediately loast power steering and the engine overheated. i had to quickly pull off the road. luckily i was on neighborhood streets each time, but just as easily could have been on the highway - which could have been deadly. also, each time i had a car full of children and twice it was at night. after the third time (and third tow/repair), the repair shop found the service bulletin from chrysler. the van had a bracket already in place, but it replaced again anyway. i think this problem is very dangerous and should be a recall, not service bulletin.