Consumer Complaint Detail

FORD / FORD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005022714 Incident Date: May, 31 2005
Consumer's City: SARATOGA SPRINGS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP31Z93R Date added to File: May, 23 2021
Date Complaint Received: Jun, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 04 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The ignition switch in my ford focus zx3 (2003) has been replaced twice. once on 6/17/04 at 17,301 miles by latham ford in latham, ny and on 12/17/04 at 33,213 miles by nemer ford in queensbury, ny. both times i put the key in the ignition and it would not turn. both times the repair was covered under warranty. i took the vehicle into new country ford yesterday (6/1/05) because the key turns, but the car does not start only the electric comes on. the service manager there, bob, said the mechanic is still looking at the car and apparently the ignition switch is broken again, but he thinks something else in the steering column may be the problem. if it is not the ignition switch that is broken i will likely have to pay for the repair, even though the malfunctioning piece may have been causing the ignition switch to fail the first two times (meaning that those mechanics missed the big problem).