Consumer Complaint Detail

TOYOTA / TOWING HITCH KIT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005022869 Incident Date: Feb, 14 2005
Consumer's City: PALM DESERT Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: TOWING HITCH KIT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TBRT34101S Date added to File: May, 23 2021
Date Complaint Received: Jun, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased truck new in 2001. excessive front brake pad wear out since new 6,000 to 10,000 miles per set. noticed a looseness in front end early on and progressively worse as time went on including wobbling and lurching while braking. at 36,000 + miles toyota replaced complete front and rear brake system with a heaver duty system at no cost. front end still felt loose. at 52,000 miles dealer repalced front rotors and second set of pads since system up date at my expense. still the front end felt loose. at 76,000 miles f/l wheel assemble breaks off the truck while driving over a small speed bump at less then 10 mph damaging fender and door. a toyota dealer fixed the truck. the front end still feels loose and the dealer will not check or work on the truck because i filed a complaint with the bureau of auto repair. my complaint was the dealer did not return to me the repalced parts which i requested several times. the dealer told me he did not have to give mt the damaged parts and that nothing would happen to him because he was friends with the local consumer rep. i was contacted by a consumer rep and he told me the same thing and there was nothing he could do but put a note in the dealers file. i have not gotten any official report since filing my complaint. my truck is unsafe and i have no choice but to continue to drive it.