Consumer Complaint Detail

HONDA / ODYSSEY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023250 Incident Date: May, 14 2005
Consumer's City: FREMONT Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL189X2B Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 13 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shortly after 3 years since the purchase of a new honda odyssey ex-l, the srs indicator was turned on all the time. we brought the minivan to the dealer in fremont and the dealer said there are two common causes (after spending $130 investigation fee): defect in the srs control module that controls whether the airbags shall be released in case of an accident, or low battery output. following the recommendation from the dealer we have the batter replaced ($85). the dealer then reset the srs indicator. within a week the srs indication is now on again all the time. we brought the minivan back to the dealer and they asked us to have the srs module replaced for additional ~$500. honda provides lifetime warrantee on safety belt, but not the srs system that controls the airbag. we bought this minivan brand new and it has never been involved in any accident. we have 2 young children so safety was our primary reason to buy the honday odyssey - well now it seems the srs/airbag of this minivan is really troublesome. it seems this srs module problem is common for late honday accord and odyssey from the user group discussion - while this is a serious safety feature, honda refuses to provide the extended warrantee as the case for safety belt. my 3-yr old odyssey is back to the dealer again today for this srs thing.