Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005023288 | Incident Date: Jun, 03 2005 |
| Consumer's City: | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 06 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 13 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Car temperture gauge suddenly shot up to 230 degrees this particular morning. the vehicle usually signals us if there is something wrong i.e. brake light, engine light, oil, etc. without prior warning and knot knowing why this is happening the car was driven to the dealership instead of the intended destination. the customer service rep at dealeship guestimated that a water pump needed replaced which is causing the vehicle to overheat. the car could not be serviced that day due to prior appointments of the dearlership. the car was driven back home until late sunday evening when the car was driven back to the dealership for possible repair monday morning. car was smoking and then tunred off. the car was towed to the dealership monday evening. as of tuesday 6/7/05 the mechanins at the dealership report that the car cannot be repaired due to the hoses melting into the engine. the car was serviced several times prior to the incident at the same dearlership, once even for inspection in february 2005 and this repair was never mentioned. since feb. the car has been serviced for oil changes and several minor repairs needed such as mirror, cup holder, tires, etc. prior to the incident the car was driven over 300 miles and no warning light or signal was given. now the car is unrepairable. the dearlership claims that a 2000 vw jetta is only worth 1500 dollars! |