Consumer Complaint Detail

FORD / WINDSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005023293 Incident Date: May, 12 2005
Consumer's City: KENT Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMDA5141TB Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving, a sudden engine fire occurred in a 1996 windstar. the ford dealer (sound ford, renton wa) states that the fire originated in the cruise control cutout switch. it is clear from the burn pattern that this was indeed the cause. the single occupant was able to exit the vehicle, and the fire was extinguished using a dry chemical fire extinguisher from a local merchant (westmarine, seattle, wa). the ford dealer has been unable so far to repair the vehicle (it's been over three weeks).