Consumer Complaint Detail

MERCURY / SABLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023385 Incident Date: Jun, 06 2005
Consumer's City: KENTWOOD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hood:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM50U2VG Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 14 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1997 mecury sable. on 06/07/05 i was traveling in mi on highway 96 east between grand rapids and lansing. while cruising along at 70 mph, the hood on my car released, and smashed into my windshield causing damage to the windshield, hood, and roof of the car. apparently the safety catch failed, which in turn caused the damage. i spoke with ford motor, who explained to me that because my vehicle was out of warranty, they would not cover the damage. i believe ford to be liable becasue this is not a maintenance issue. the safety catch by design is intended to prevent these types of accidents, and it should never fail.