Consumer Complaint Detail

CONTITRAC AW / P27560R17 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023510 Incident Date: Apr, 01 2005
Consumer's City: FORT LAUDERDALE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: P27560R17 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17L11L Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a 2001 ford expedition from maroone ford in margate on 11/05/2004. the tires that came with this vehicle were the contitrac aw id # 02t012000. on 04/02/05 while traveling on i-95 at the speed of 55 mph my left rear tire blew out. i was able to get the truck under control without hitting any other cars and i was not injured. i had that tired replaced the same day and thought it must have been something on i-95 that caused the tire to blow out. on 05/21/05 while traveling east on commercial blvd in fort lauderdale florida at a spead of 30 mhp the right rear tire blew out, i drove the truck into tire kingdom and had that tire replaced as well. this morning while parking at work i noticed thread separation lumps had developed on the two remaining tires, at this point i realized something had to be wrong with the tires, and through the internet i found out there was a recall on these tires. i contated the dealership who sold me the truck inmediately and was told they could not do anything to correct the problemp because to their knowledge there is no recall in effect for these tires and that the manufacturer would have to be the one to replace them, but that if i could not wait to then take the truck to the nearest tire kingdom to have the tires replaced and that they would pro rate the cost of the tires. i had both tires replaced this afternoon, again at my own expense. in the past two months i have replaced all four tires on this vehicle, and the dealership has not been of any assitance, they sold me a tire warranty product that does not cover these type of incidents,the product was misrepresented to me and i intend to file a separate complaint with the fla insurance commissioners office regarding that matter. i contacted a naca representative today and was advised to contact ford and to contact your office and file a complaint any assistance you can provide in obtaining reimbursement for the cost of these tires is greatly appreciated.