Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023840 Incident Date: Jun, 09 2005
Consumer's City: WINFIELD PARK Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 154GW48S73C Date added to File: May, 23 2021
Date Complaint Received: Jun, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My problems began at 9300 miles. brakes pulsating and shaking in the steering. front rotors where warped and needed to be resurfaced. had front rotors resurfaced 2 times and replaced 1 time, all occured under 20,000 miles. at 21,000 miles the rear rotors where resurfaced and now i have to return to the service center for the fifth time with 23000 miles on my vehicle brakes are pulsating again. found that there was a service bulletin that was issued on dec.02 regarding front brakes pulsating during light to moderate brake application for 1999 to 2002 jeep grand cherokees. this is due to excessive thickness variation of the brake rotors. obviously this problem still exists in 2003 models and daimlerchyrsler still refuses to fix the problem at no cost to the consumer.