Consumer Complaint Detail

OLDSMOBILE / ALERO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023866 Incident Date: Jun, 07 2005
Consumer's City: OAKLYN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ALERO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3NL12E13C Date added to File: May, 23 2021
Date Complaint Received: Jun, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my 2003 oldsmobile alero home from work on june 8, 2005 when all of the sudden it started accelerating on it's own. my foot was not even on the accelerator! then when i tried to stop my car didn't want to stop. i had to throw the car into neutral in order to prevent my car from running into the car in front of me. i pulled over onto a side road and put my car in park and the engine kept racing. i tried turning the car off, i tried switching from drive to neutral to park. nothing worked. i started driving again to see if it would stop and after a few minutes my car returned to normal. i took my car to the dealership where it was purchased and when i called to see if they were finished fixing my car i was told they could not find anything wrong; so my boss and i took it into our own hands. we found out there was a recall on 2003 oldsmobile aleros where in hot ambient conditions (it was about 90 degrees that day) the accelerator pedal arm may stick at the attachment to the bracket and not return to the engine idle position when the operator lifts his foot from the accelerator pedal. i brought the report we found with me to the dealership, but he refused to help. he said he could not fix it under the warranty because there was not a recall on my specific vin number. he also could not fix it under the warranty because they could not duplicate the problem. i left and called oldsmobile directly. there were just as helpful as miller subaru dealership. i was told i could get a second opinion from another gm dealership, but it won't get fixed unless the problem is duplicated. i know my specific car was not recalled. however, the problem must be more wide spread then they originally thought since i actually had the problem when my car wasn't recalled. i would like to prevent this from happening again and possibly causing an accident and/or injury, but oldsmobile and miller subaru have been totally uncooperative thus far.