Consumer Complaint Detail

MERCURY / COUGAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023958 Incident Date: Jan, 31 2005
Consumer's City: SAN DIMAS Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT603X25 Date added to File: May, 23 2021
Date Complaint Received: Jun, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 08 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 mercury cougar, started grinding in the third gear. i took it to my dealer and they quoted me 1500.00-2500.00 as an estimate repair. i was unable to afford the cost, so i had to drive skipping the third gear position. the saftey issue involved is that it is hard to get on the california ramps at a good speed to keep from causing a wreck. come to find out, mercury made third gear wrong when it was built in the factory. supposedly, a lot of mercury cougars are coming back with the same problems in third gear. i feel that it is mercury's duty to recall this issue with the transmissions. it was their fault in the first place, and they should fix the problem. thank the lord that nothing has happened to me or someone else with this issue (as far as a wreck). but there are other cougars out there.