| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005023989 | Incident Date: Jun, 08 2005 |
| Consumer's City: SYRACUSE | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: DUNLOP TIRE CORPORATION |
| Model Name: SP4000 | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TDBA22CX4S | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 12 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 06/09/2005, we noticed that our 2004 toyota sienna awd-xle had a flat tire on the driver's side rear. the tire was noticeably flat and we limped to a service station to inflate the tire. the tire had zero tire pressure and a massive hole between the treads where you could feel/hear the air escaping as it was being filled. the tire had 0 psi/tire pressure. the dunlop sp sport 4000 run-flat tires came standard on our 2004 sienna. we went to the dealership where we purchased the vehicle, have had service completed and tires rotated as required. our van is 10 months old and has 13,800 highway miles. the dealership said they did not have the matching tire in stock and would work to find one. the assistant store manager said they had not seen any run-flats with flats. later that day, the dealership called and said they had a deal for me. they were able to get the toyota rep to give us 4 brand new tires for free, except they needed to keep the vehicle the weekend until the tires arrived. when asked why? and if there was a problem with the other tires, i was told that they had worn down to a level that would barely pass a new york state inspection. after doing some research on-line, it is clear that the 2004 toyota sienna awd-xle and other versions, are in serious jeapordy due to tire failure. the vehicle had been driven for a day, in excess of 50 mph, without knowledge of the catastophic tire failure on the run-flats, and there was no indicator light ever activated. the dealership will be getting a print out of this website's related search results and toyota will be contacted for a complaint. we realize we are fortunate to get 4 new tires at no charge, but the issue is safety, not appeasement. please help. |
