Consumer Complaint Detail

VOLKSWAGEN / GOLF / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005023998 Incident Date: Jun, 02 2005
Consumer's City: PORTLAND Consumer's State: OR
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GOLF Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWGF21J9YW Date added to File: May, 23 2021
Date Complaint Received: Jun, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is a 200 vw golf tdi. at approx. 40k miles engine developed excessive carbon build up in the egr system and required cleaning. vw performed this service at no charge. at approx 60k mile excessive carboin build up again noted. vw contends that this is a maintenacve proble caused by exzcess sulfer in the fuel. customer requested vw to perform cleaning and provide permanent repair or other mitigation to prevcent re-occurance. custome believes that the tdi engine in golf 200 models was not properly designed or tuned for disiel fuel in use and that vw either should provide corrective action or pay on-going costs that will be necessary to maintain propoer engine performance. vw is non-responsive. vw case nummer is 501-830-79. complaint initiated with vw on 6/3/05.