Consumer Complaint Detail

CADILLAC / ESCALADE / 2004

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024192 Incident Date: May, 10 2005
Consumer's City: MCALLEN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ESCALADE Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1GYEC63T34R Date added to File: May, 23 2021
Date Complaint Received: Jun, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Involved in a horrific auto accident with other vehicle. hit in front passenger & front part of vehicle (by radiator area) at high speed. est.speed approx. 45-55 mph with no skid marks, other vehicle stopped when it hit us. new gm/escalade-suv/"04-with 11,000 miles, bought new declared total loss, with apparent serious frame damage/bent 12 in. and found stress crk. should give an idea high speed other vehicle traveling. 8-10 seconds from impact, onstar came on automatically, they recd. emergency message via satellite, vehicle had been in a serious mva and air bags deployed. we didn't call onstar they called us. next day we called asked how they knew we were accident. told us depending on the severity, they get certain signals, which ours had advised of seriousness & airbag deployment. unbelievably, none of our 4 airbags deployed. we & hundreds of our friends are in total disbelief when you see the condition veihicle was left in & that 4 air bags didn't deploy. we were injured but by grace of god injuries were not life threatening. head,upperandlowerback,neck,legs,shoulder,hipsand arms extremley sore. has been 33 days since the accident and am still feeling pains & serious headaches but alive. have decided to become advocates and report accident/incident to possibly safe a person(s) life and make general motors aware that they have a possible defect in their air bags, leading to massive recall and possibly a class action law suit if not fixed. this is a very serious matter. anytime anyone is hit at rate of speed that we were, to leave brand new suv escalade a total loss/ 12 in. bent frame & stress crack & 4 air bags not deploy - leads us to believe of a serious problem and a serious one for gm/cadillac. call for further details (956) 533-0811 (956)358-5272. thank you & god bless.