Consumer Complaint Detail

CHEVROLET / TAHOE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024277 Incident Date: Apr, 30 2005
Consumer's City: HAMILTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:antilock:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEK13T11J Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (unwanted activation of abs system when braking at low speed) i first took my vehicle in to mckluskey chevrolet in cincinnati, oh., to diagnose and advise a method of repair on 06-07-08. they responded that i needed new wheel hubs on both right and left front wheels, at a cost of approximately $780.00. i advised them that there is a gm service bulletin #03-05-25-007a issued that gives instruction on how to clean the sensors, etc. they advised that they had tried this approximately 10 times on other vehicles and that the procedure never worked. i contacted mr. bob mckinney, local gm service representative, who called the dealership and instructed them to perform this procedure at no charge. i dropped the vehicle off today, 06-14-05 at 8:00 a.m., and their service advisor called me back at 9:30 a.m. and left a message stating that they tried the service bulletin procedure, but it did not work. i question how they were able to complete all aspects of the bulletin and retest the vehicle in less than 90 minutes. regardless, i have also been in contact with two different gm customer service representatives who have been unable to assist me in any manner. this is a dangerous situation, and because there is a recall in canada, and a service bulletin issued, i feel as if gm is responsible for correcting this problem. however, i find myself situated between the dealership and gm, with no one working on my side. my vin # is [xxx]. please help! *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)