Consumer Complaint Detail

FORD / SUPERCREW / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024326 Incident Date: Jun, 08 2005
Consumer's City: PORT ORCHARD Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SUPERCREW Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTRW08L71K Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 09 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Without warning, engine began running rough and sounded like an exhaust leak. engine was stopped and restarted. sound got much louder with a bang or clunk under the hood. truck was stopped at that point and towed to ford dealer. they reported the problem to be a "spark plug had blown out" of the cylinder head. the only repair that they recommended was cylinder head replacement, $2700 and one weeks time. a quick look at the internet, placing the words "spark plug blew out" in yahoo search revealed hundreds of instances of plugs blowing out of ford 5.4 and v10 triton engine, most required cylinder replacement. it is reported that ford will not cover the cost of this cylinder head design flaw regardless of mileage. i believe ford should be required to cover all or part of the cost of this repair, as it is not a result of improper operation ar mainteneance but is obviously a cylinder head design flaw.