Consumer Complaint Detail

FORD / WINDSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024337 Incident Date: Jun, 10 2005
Consumer's City: PRAIRIE VIEW Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA514XTB Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 25 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1996 ford windstar - front spring broke and punctured tire. fortunately, i was just leaving my driveway. i dread to think what would have happened if i had been travelling at any speed. the spring punctured and went into my tire - i couldn't remove the tire. i contacted ford customer service who referred me to a dealership. the car was towed and the springs were both replaced free of charge along with a new tire. however, this was a recall and i only knew about it from word of mouth. ford should have notified me of the problem. this type of fault could cause serious injury and the public should be aware. the tow truck driver said he had seen this happen to a ford taurus as well.