Consumer Complaint Detail

CHEVROLET / ASTRO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024459 Incident Date: May, 14 2005
Consumer's City: DULAC Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDM19X93B Date added to File: May, 23 2021
Date Complaint Received: Jun, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 20 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 chevy astro. the problem started in january of 2005. the volts meter started dropping. i took it to phil smith chevrolet in lauderhill, florida. they did an electric diagnostic and found the alternator and battery to be bad. i changed the alternator and battery on my own. vehicle still had same problem afterwards. i then took my vehicle back to phil smith chevrolet, and they said that the battery cables were bad. i had them change them. the battery light was still coming on, and they said that it was okay, they just forgot to reset the light. everything was okay, except for the battery light still coming on, until may of 2005. when i accelerate from a complete stop, my vehicle stalls out, but starts right back up. i then brought my vehicle to trapp chevrolet in houma, la. they ran a diagnostic and said that the alternator was bad. so, i then changed the altenator again. i was still having the same problem. so i returned to trapp. they ran a diagnostic test again, and said that the fuel filter was out and distributor cap and rotor was out. i then changed the fuel filter, distributor cap, and rotor myself. i was still having the same problem. i then, returned to trapp chevrolet, and they said that they cannot find the problem, and the mechanic has driven the vehicle and sees the problem, but cannot find the problem. if i want them to continue working to find the problem, i have to pay for another diagnostic test, even though they haven't found the problem to begin with.