Consumer Complaint Detail

FORD / EXPEDITION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024532 Incident Date: May, 25 2005
Consumer's City: VALRICO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:pedals and linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17W24L Date added to File: May, 23 2021
Date Complaint Received: Jun, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 26 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my ford 2004 expedition eddie bauser, the brake pedel will go all the way to the floor, & the braking system will failed to work, vehicle will not stop, this happens 4 time, & the dealer ( brandon ford ) & ford refuse to help us, the dealer after looking at the vehicle every time said nothing happens to the brake, we are afraid to drive the vehicle, for we might not be lucky the next time it happen, the last time it happen was on may 26, my wife was driving with the kids when it happen, she had to pull onto the side of the road in order to avoid hitting the cars in front of her which cause her to hit at road sign, which cause about $2100 in body repair cost, we need to file a complaint against brandon ford & ford motor company for not thinking about their customer safty & life & family. thank you.