Consumer Complaint Detail

FORD / FREESTYLE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024573 Incident Date: Feb, 28 2005
Consumer's City: BELLA VISTA Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTYLE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring: rear compartment/trunk
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 03 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am leasing a ford freestyle. we have found that with the child lock off, that the rear passanger doors will not open unless the driver or passange unlocks the doors with the electronic switch at any time - with the mortor running, the car in park, or the motor off and the car in park. if there should be a crash or both the front dseat driver and passanger be unable to open the door, the rear seat passangers would not be able to get out. the windows are electric which with the motoor and key in off are inoperable. we have taken the car to the local ford dealer. they tell us that they are unable to do any thing about this issue. they claim to have been into the computer and can not find any way to change the way the rear doors open. this is a definite safety issue, especially in a front end or front side crash. i have sent a description of the issue to ford through their web site.