Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024589 Incident Date: May, 02 2005
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW68N1XC Date added to File: May, 23 2021
Date Complaint Received: Jul, 07 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 05 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: without warning the vehicle shut down. this happened at any speed and any weather. dealer said it was the power control module (pcm), and the part was on back order. manufacturer said they couldn't do anything to speed up the process and were trying to get the parts to the dealer as quick as possible. the consumer was on waiting list for part. the consumer was concerned about family when driving and car shuts off. the consumer said car takes about 5 minutes f to start back up, sometimes longer. replacement of part was not included in any maintenance schedule. *ak *sc *jb