Consumer Complaint Detail

FORD / WINDSTAR / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024800 Incident Date: May, 27 2005
Consumer's City: SAGINAW Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2FMDA56461B Date added to File: May, 23 2021
Date Complaint Received: Jul, 07 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the passenger side airbag deployed for no reason at all. the owner was traveling on the expressway with no potholes or bumps at a speed of 40-45 mph. the owner was going onto the ramp when he heard an explosion. the passenger thought that they had been shot because the noise was so loud. the airbag light was not on before deployment, but it was on now that the air bags deployed. the owner has been in contact with ford and their local ford dealership. ford customer affairs refused to do anything about it because the warranty expired. there was 1 injury, but not life threatening. this did not result in a crash. the airbag blew the seams out of the seats and foam had gotten everywhere. this was going on 3 weeks, and the consumer was waiting for ford to determine if they were going to fix the defective airbag. ford determined that they were not liable. *ak *sc *jb