Consumer Complaint Detail
RV PRODUCTS / SOLAR PANEL P/N 9212-5021 / 9999

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 005024805 | Incident Date: Feb, 27 2005 |
Consumer's City: ALBANY | Consumer's State: GA |
Vehicle Transmission Type: | Manufacturers Name: RV PRODUCTS |
Model Name: SOLAR PANEL P/N 9212-5021 | Model Year: 9999 |
Vehicle Involved in a Crash: No | Component's Description: Equipment:recreational vehicle/trailer |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Jun, 16 2005 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Dt: the rv dealer told consumer that the truck he had wasn't heavy enough to pull the trailer, there were swaying and bumping issues with the trailer. then the owner traded vehicle for a heavier one at the recommendation of the rv dealer, but the issues were still there. then, rv dealer changed the part of the hitch and that eliminated the swaying but not the bumping. trailer was still bumping when being towed by the recommended truck from the rv dealer. owner has been in contact with the manufacturer and the dealership numerous times, but the problem was still not resolved. the owner has done the recommended remedy the rv dealer suggested. and the trailer was still not working. owner talked to the dealer and the manufacturer about 15 different times. the general manager to a sister dealership said that the slide out being behind the wheels of the trailer would cause the bumping. . currently, the manager denied saying this. a person from the customer service department claimed that it was the customer's fault for buying the trailer. *ak |