Consumer Complaint Detail

LINCOLN / LS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024812 Incident Date: May, 26 2005
Consumer's City: MILWAUKEE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87AXYY Date added to File: May, 23 2021
Date Complaint Received: Jun, 16 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 23 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: on may 27, 2005 consumer took vehicle to heiser lincoln mercury because was having problems opening driver's door with key or keyless entry. door would sound like it unlocked, but would not open. consumer took vehicle to dealer, who did a full diagnostic test on door and fond that door lock rod broke. dealer told consumer that it was normal wear. consumer paid for repairs, warranty would not cover repairs. after consumer picked up vehicle and left. when consumer reached destination driver's door would not open. after some effort consumer got door open. consumer stated that the more the driver's door was used the worse the problem got. on may 29, 2005 consumer called dealer complaining that before repair driver just had problem opening door from outside, after repair problem was from the inside. consumer took car in on june 16, 2005 at about one o'clock pm. dealer said drivers side interior door handle broke. consumer asked to see broken handle, consumer could not see where handle broke. dealer replaced interior handle for $70 instead of 1$140. d consumer stated that this fixed the problem, but it was not that dealer actually replaced handle.*ak