Consumer Complaint Detail

TOYOTA / AVALON / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005024926 Incident Date: May, 27 2005
Consumer's City: BETHEL PARK Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF28BX4U Date added to File: May, 23 2021
Date Complaint Received: Jun, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 11 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Having traveled up a steep road, i proceeded to turn into an acquaintance's driveway. i began to apply the brake as i came to park behind her vehicle. suddenly without warning, my 2004 toyota avalon surged ahead and crashed into her parked vehicle causing my front bumper to go under the back of her 2004 sebring convertible lifting it up off the ground. the air bags did not deploy. i called my toyota dealer and they suggested i not drive it (i was to go out of town for the memorial day weekend). so i had it towed to the dealer as i wanted them to check this accerlation problem. i had $2537.16 damage to the front end of my avalon, that included damage to my front bumper, grille, headlamp, panel hood, radiator and front fenders. the sebring had approximately $650 damage. it took 10 days to repair. the dealer said that he could find nothing wrong with my vehicle. it was hooked up to a computer to see if any systems had failed. he also could not duplicate the problem. i feel certain that this accident was caused by a power surge of some kind. my avalon has only 9500 miles on it. i bought it in july of 2004 and in september 2004, i experienced a similar power surge. traveling up a hilly road no more than 30 mph, as i reached the top of the hill as the road straighten out, the car took off. it lasted only a few seconds, but scared me. however, i did not report it. the thought of another power surge has me very hesitant about feeling safe in this automobile. i have been driving accident free for 47 years. i am in very good physical health.