| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005024973 | Incident Date: Mar, 21 2005 |
| Consumer's City: ORINDA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: PRIUS | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTDKB20U940 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 19 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 25 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt:.how long and at what speed was the consumer driving before the vehicle lost power? had driven about 10 minutes on commuting home was driving at least 50-60 mph. b.was the consumer accelerating, decelerating, or driving at a steady- state when the vehicle lost power?driving at a steady state. c. vehicle lost power, was the driver able to continue driving the vehicle? if so, how long and at what speed?not able to continue driving, could not restart vehicle. did any warning lights appear before and/or after the incident occurred? an odd beep and then some symbols illuminated on control panel but can't remember what symbol, thinks it make have been a car with an x through it. referred to owners manual. called for help. . came to a complete stop just seconds after the beep and warning lights. f was unable to restart vehicle. g. no restart whatsoever. h. was the vehicle towed? yes to a dealer. i.what did the dealer say was wrong with the vehicle? diagnosis code did not have available, but was aware of service bulletin pertaining to this issue. questioned why there had not been a recall. j. did the dealer reprogram the ecu (electronic control unit) or any software? yes-the ecu. k.did have recall on navigation software update prior to this episode. l. has the vehicle had any problems since the repair? no but fearful it may happen again. *ak |
