Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005025122 | Incident Date: May, 31 2005 |
| Consumer's City: SPRING HILL | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM75W2VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 19 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 26 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The headlight surrounds (clear plastic pod that enclose the headlight bulbs) on many ford and mercury model cars and trucks turn from "clear" to a fogged up "milky-white", reducing severally the amount of light that can reach the road in front of the affected vehicle, thereby creating a serious safety hazard. other companies such as honda use plastic around their headlight bulbs and their plastic stays clear allowing headlight bulbs to properly light up the road. i have contacted ford by e-mail, several times to ask for any help they would offer-from replacement to free install: they sent out computer generated "form" letters and totally ignored my safety problem. there must be a million ford product cars and trucks affected the same way (i can barely see in front of the vehicle). |