Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005025518 Incident Date: Jun, 19 2005
Consumer's City: ROCKLAND Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP52U8WA Date added to File: May, 23 2021
Date Complaint Received: Jun, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 02 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While backing out of my driveway i heard a grinding noise and my tire suddenly went flat. removed the tire and saw that right coil spring broke puncturing the entire inner sidewall of the tire. the car was towed to the dealer who first said that all expenses would be covered including the tire due ford's recall for the exact same problem with their taurus. then the service manager told me that my car was not covered under the recall because it's a 1998 taurus. it is plain to see there is a defect in the coil spring. this is the same exact problem the the 1999 -2001 ford taurus' recall. i'm surprised that ford will not stand behind this problem with their 1998 models.