Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005025538 | Incident Date: Jun, 21 2005 |
| Consumer's City: STATEN ISLAND | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU86E62U | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 02 2006 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: Aug, 29 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On national tv there was a recall for ford expedition regarding water leaking from the windshield with the interior being soaked on a rainy day. i own a mercury mountaineer 2002, and am experiencing the exact same problem for about 5 months, and until recently it has worsened. when i called ford on 6/22/05, they explained that my vehicle id was not part of the recall. i would greatly appreciate having this investigated since it seemed to be quite dangerous for a windshield to be leaking water. when i touch the glass windshield i can actually move it. what if i hit a pot hole...could the glass shatter and break from lack of stability. i drive daily with my three children, and am very concerned about having the manufacturer fix this problem. should i have a new windshield put in? will this fix the problem or just temporarily stop the water from leaking inside? i would appreciate any direction in this matter.*ak *nm |