Consumer Complaint Detail

BMW / Z3 COUPE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005025550 Incident Date: Jun, 20 2005
Consumer's City: LOS ALAMITOS Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: Z3 COUPE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBACK73431L Date added to File: May, 23 2021
Date Complaint Received: Jun, 21 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 22 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt:consumer says that key seems to stick in the ignition . consumer had this problem before, but has always been able to jiggle key and get it to come loose. on june 21, 2005 consumer drove to store , when consumer went to shut off vehicle the ignition would not move. consumer drove home after several attempts to remove key. consumer did not want to leave vehicle outside of store with engine running. when consumer arrived home he proceeded to move the steering wheel back and forth violently until he finally got ignition to shut off and key to dislodge. consumer spoke to dealer, and was told that this sometimes happened, but because the warranty expired it was not dealer's responsibility. dealer said that two cylinders could sometimes lock, causing key to be stuck. also, dealer said that consumer would have to pay $135 just for dealer to look at problem. it can occur at anytime. problem happened for about a year.*ak