Consumer Complaint Detail

TOYOTA / MATRIX / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005025827 Incident Date: Jun, 15 2005
Consumer's City: HASKELL Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KR32E43C Date added to File: May, 23 2021
Date Complaint Received: Jun, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 06 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Check engine light came on. took my matrix to dealer the very next day(am).diagnosed as faulty charcoal fuel canister. dealer informed me that the repairs would cost $430.00 and that the problem is caused when the gas tank is "topped-off" when being filled completely.since the vehicle is beyond the 36,000 mile warrantee, i'm expected to pay for the repair. i don't think that it's good or fair customer service. especially,since it's illegal in the state of nj to fuel your own vehicle ,and then becomes a circumstance beyond my control.toyota needs to make people aware of this problem or fix it! from reading on the internet, it's a very common problem in most of toyota's product line.