Consumer Complaint Detail

NISSAN / MURANO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005025836 Incident Date: Jun, 19 2005
Consumer's City: LOMPOC Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08T63W Date added to File: May, 23 2021
Date Complaint Received: Jun, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Battery and brake lights came on. i knew from reading posts on a "murano" forum that this was a possible symptom of imminent alternator failure. i was only a mile from home when the lights came on, so i was able to get home safely. i do, however, reside over 20 miles from the nearest dealer. in order to get it to the dealer for service, i drove my other car to the store and purchased a battery tester/charger. i knew from the forum that i may be able to drive to the dealer in this state if the battery had a full charge. when i tested it, it was only operating @ 60%. i charged it fully, then drove to the dealer to have the car checked out. i must say that it was no fun driving to the dealer (on the highway) knowing that at any time i could lose all power. i stayed in the right hand lane all the way so that i could pull over in a hurry if needed. turns out it was the alternator. the old part is not available. they told me they had to install a remanufactured part, and send the failed part to nissan. i don't even have 19,000 miles on this vehicle. things like this should not be happening on a $30,000 car! i feel lucky that i knew about this problem with my car, and was on the look out for the lights. if i had been unaware, as most are, things could have been worse. who knows when i would have noticed these lights? the car could have lost all power at night on the highway that i travel every day!