| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005025877 | Incident Date: Jun, 22 2005 |
| Consumer's City: CHAMPAIGN | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND AM | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2NF12E7YM | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 25 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My driver's side power window broke when my car was under warranty, within the first year. i tried to roll it down one day and it started making cracking and breaking noises then it wouldn't go up. it was the motor/regulator. a year/year and a half later, the passenger side window did the exact same thing. i had to pay to have that fixed, it was $400+. same thing, motor/regulator. i hardly used my windows after my first incident. i was afraid they would break again. only used in emergencies. 6 months ago, i took my car to the dealer to have an oil change and they rolled down my driver's side window and couldn't get it to go back up. same thing, regulator/motor. they refused to pay for it. they only offered me a free oil change. this hasn't been fixed. i tried to address the issue with pontiac since it was the third time i had a window break on my car. this was the second time on the driver's side window. today i heard a strange noise coming from outside so i rolled my only working window (passenger side) down while i was driving and it started making horrible noises and i could hear parts breaking and falling inside the door. the window will not go back up. this is the fourth time my windows have broke. ever since the first time, i have been hesitant to use them (except in emergencies) because i fear they will break again. i called pontiac today to voice my frustration. 4 times in 5 years in ridiculous especially when it's the same exact thing over and over again. i haven't had the 3rd and 4th time fixed because it will be at my expense and it will probably just break again. i have used my windows (since their first repairs) maybe a total of 10 times. when i called pontiac today they talked to the dealer and the dealer offered to knock $75 off on each window. they quoted me a price of $430/each minus a $75 discount on parts, so $355 for each window. i'll have to pay over $700 to have my windows repaired for the second time each. |
