Consumer Complaint Detail

BUICK / LESABRE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005025904 Incident Date: Jun, 18 2005
Consumer's City: STERLING HEIGHTS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HR52K4WH Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 28 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On sunday, june 19, 2005 i noticed a puddle of gas under the rear-right side of my 1998 buick lesabre. on monday, june 20, 2005 i took the car to the vyletel buick dealer in sterling heights. they examined the car and informed me that the leak(s) were coming from cracks in the flexible fuel lines and these would have to be replaced. they did not have any explanation for what caused the cracks in these lines. the dealer also indicated that the sending unit in the tank would also need to be replaced since it's hard lines were excessively rusted and corroded and the new flexible lines would not be able to be secured. they also said that since this is all being done, the fuel pump should be replaced. the car is only 7 years old, and has been driven only 75, 600 miles under "normal" city driving conditions - no incidents of any damage anywhere on the car -including the undercarriage. so, it is completly unacceptable for this car to have cracked fuel lines - and all of the other related problems. this is a safty issue! the fuel leak was excessive and had i not noticed it, there is a high probability of a fire/explosion occuring. i spoke with a buick customer service representative about this and he said that they would not repair the car at their cost since the car was beyond warrantly and this was not a recall issue. i reluctantly authorized to have the repairs done so that i could have my car back. the total cost to me was $892.34. since the same type of parts (flexible fule lines, sending unit, fuel pump) have been used, i do not feel confident that the problem has been solved. thank you for reviewing this situation.