Consumer Complaint Detail

STERLING / ACTERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005025922 Incident Date: Jun, 23 2005
Consumer's City: BAKERSFIELD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: FREIGHTLINER LLC
Model Name: ACTERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FZACFCT53A Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: contact received manufacturer recall fl-424 saying to take the truck to a dealer. when she called dealer to make an appointment dealer said he needed to order the recall part. when she called back he said that part wasn't in yet. the third time she called dealer said he had not ordered the part yet, and he needed to see the truck first before he ordered the part, and he was going to charge contact for taking the car apart and putting it back together again. also, he would have to charge them for the part in order to get the part overnight. contact did not want want to take vehicle back to the dealer because he was saying that it will take a week to get the work done. she said her recall letter stated it should take two hours to do the repairs. *ak